Once your client's website is built and launched, you can turn over control of the website back to the client for them to manage and maintain with the help of the PhotoBiz support team.

This way you get to move on to other projects and your clients can lean on a team of support agents for any question big or small and maintain and grow their website.

Sure, there are exceptions to this model, and you have the freedom to remain on the client's account for as long as you like, making any updates you need.

However, the PhotoBiz Partner Program was designed to allow you to be able to cleanly turn over a website when you are finished, no strings attached.

Here are the details about who owns the site, what happens after it goes live, and how to make the transition with your clients.

Who Owns The Website?

When it comes down to it, whoever's name is on the card paying for the PhotoBiz membership is considered the account owner.

Most likely, this will be your client – the client's card is billed for the annual membership, and the client calls PhotoBiz support if they have any questions. The client is aware the site is built with PhotoBiz.

However, some designers may prefer to maintain tight control over their brand and bill the client all at once for all of their website costs. In this instance, PhotoBiz is essentially invisible to the end client. The designer may put the account in their name and contact support if needed, or make updates on the website on behalf of the client.

Your arrangement with your client is up to you! Just know that our team will consider whoever is paying for the account to be the owner.

If you would prefer to handle all of the billing yourself, set up the account payment and bill your client separately. If you would prefer your client to take over this responsibility, simply instruct them to activate the website using their card when the website is launched.

Our support team is here to help in whatever way works best for your business.

Membership Plans

PhotoBiz plans are $29/month, or $300/year. Your client will need to select a membership plan before their site can go live. Annual membership is the easiest and most affordable option because your client gets a discount for paying annually.

PhotoBiz plans are all-inclusive, and include Ecommerce, a Blog, Hosting, Security, CRM, SEO tools, and Marketing features. We also include (for free) space for 5,000 files/images, 500 form submissions/month, and 100 emails/month. Upgrades are available if you need more than these amounts.

Domains and business email addresses can be purchased by contacting PhotoBizr Support. We offer domains and email at cost from our registrar, so they are very affordable for your customers. Domains are $24/year, and mailboxes are $4/month.

Website Walkthrough

If you are turning your website over to your client, it is worthwhile to give them a cursory training on what they CAN edit and what they should leave alone to preserve your design.

Usually, a client will not need to touch the "Builder" area of their website very often. They have the flexibility to publish Blogs, add products in Ecommerce, create Marketing campaigns, and create Forms without touching the pages you have worked so hard to build!

Of course, each website will be different, and each client will have a varying level of skills. Sitting with your client and working out a plan for making updates is critical – whether they will make them on their own, check with you to make updates, or ask them to call PhotoBiz if they need something done.

Tools your client can access without editing ''Builder'' page design:

CRM

The Client Relationship Manager (CRM) stores customer and visitor information. Your client can import or export client data, add or remove contacts, and see historical information about purchases, form submissions, and payments. Contacts may be organized using Tags to develop email lists.

Conversations

The Conversations tool allows you to easily contact a customer from your PhotoBiz dashboard, or when you receive a sale or form submission. The Conversation is threaded, branded, and professional, and you can always go back to review the conversation if you need to.

Marketing tools

Your client can create promotional emails, sticky banners, pop-ups, and landing pages within the Marketing tab. Pop-ups and banners can be configured to appear on pages without entering the main PhotoBiz builder.

Discount codes and Gift Cards Promotions

In the Ecommerce tab, there are options for them to create site-wide discounts, item discounts, and digital gift cards.

Inventory Management

They can create and manage their inventory simply in the Ecommerce tab. when a product is running low your customer will be notified and when it is sold out both client and customers will be notified.

Taxes and Invoices

In the Ecommerce tab they can also collect invoice data, what ben paid what hasn't and Business Tax information which can be downloaded and export to a spreadsheet software for the end of year tax payments.

Support

You have the option to handle support or let our award-winning team do it for you. Our team is standing by Monday through Friday, from 9 AM to 8 PM Eastern time to field questions, give advice, and help run the site after it's launched. Our number is toll-free1-866-463-7620

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PhotoBiz Partner Academy: Offboarding